Payment Policy
This Payment Policy explains payment procedures for purchases made through KITVALOR.
1. Accepted Payment Methods
Available payment methods are displayed at checkout.
Depending on the customer's location and the services available through our payment providers, these may include:
- Major credit cards
- Major debit cards
- Digital payment methods
- Other payment options displayed at checkout
Payment availability may vary by country or region.
2. Payment Currency
Prices will be displayed on the website in the applicable store currency.
Your bank or payment provider may apply currency conversion rates or additional fees when your payment method uses a different currency.
Such charges are determined by your financial institution and are outside our control.
3. Payment Authorization
When an order is submitted, your payment method may be authorized or charged by our payment service provider.
An order is not considered successfully confirmed until the required payment authorization has been completed.
4. Payment Security
We use third-party payment service providers to process payments securely.
Payment information is transmitted using appropriate security technologies.
KITVALOR does not directly store your complete credit or debit card information.
5. Failed or Declined Payments
Payments may be declined for reasons including:
- Incorrect payment information
- Insufficient funds
- Bank security restrictions
- Card limitations
- Fraud prevention checks
- Payment provider restrictions
If your payment is declined, please contact your bank or payment provider or try another available payment method.
6. Duplicate Charges
If you believe you have been charged more than once for the same order, contact us at service@kitvalor.com with your order details.
We will review the transaction information available to us.
7. Refunds
Approved refunds will generally be sent back to the original payment method used for the purchase.
Refund processing times vary depending on the bank or payment provider.
8. Contact Us
For payment-related questions:
Email: service@kitvalor.com
Telephone:+86 130 7366 2494
Company: Guangzhou Hangfangpai Trading Co., Ltd.